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Current Job Openings-Engineered Ceramics China Ltd. (A Unit of IDEX Corporation)

Job Summary

The Manufacturing Engineer drives thermal process development for new and existing product, and supports engineering initiatives to improve product quality, process efficiency, and department productivity.

ESSENTIAL FUNCTIONS:

Proactively support a culture of safety and quality as top organizational priorities
Lead development of ceramic thermal processes, both in new and existing materials/processes, utilizing DOE, profile development, and lab analysis
Drive process improvements affecting yields, capacity, cycle times, and cost
Develop standardization in kiln department, which may include job instructions, production control boards, noncompliance procedures, etc.
Contribute to the identification, justification, and implementation of capital equipment and engineering projects to support manufacturing objectives
Optimize machine and material process parameters based on LEAN principles, DOE, statistical analysis, and materials science
Work closely with production personnel in process tracking, optimization, and troubleshooting
Provide technical support to resolve manufacturing disruptions, then develop and implement permanent, sustainable countermeasures to prevent reoccurrence
Develop and deliver training materials in areas identified that require increased organizational awareness and/or functional knowledge
Manage the selection, performance monitoring, and ordering of refractory materials
Advise, train and support maintenance teams on best known methods, stocking levels, and components required for quick repairs and preventative maintenance
Interface with vendors and contracted support expertise to ensure kilns are maintained and meet thermal deliverables
Learn and stay current with applicable kiln hardware, including combustion and electric kilns, and their subcomponents
Identify and address areas where additional process controls and/or detection methods of hardware failures are necessary
Interface with commercial team to assist customers in production build programs
After hours on-call support as required

REQUIRED KNOWLEDGE AND EXPERIENCE:

Bachelor’s Degree in Mechanical, Materials Science, Chemical, or Ceramic Engineering
5 years of electronics and/or combustion equipment experience
Process engineering and design
Experience operating production and laboratory equipment such as furnaces, ovens, programmable controllers, materials characterization equipment, etc.
Strong organizational, analytical, and troubleshooting skills
Clear and effective written and verbal communication skills
Excellent time management skills
Ability to work independently and in small groups

DESIRED SKILLS AND EXPERIENCE:

Thermal processing/sintering; firing cycle design
Experience with PID/PLC controllers
Working knowledge of AutoCAD, AutoCAD Electrical, or equivalent software
Combustion kiln experience

WORKING CONDITIONS:

Work is normally performed on site at Engineered Ceramics China Ltd.’s office in St. Albans, Vermont. Office work is performed in a climate-controlled office environment, but substantial time on the shop floor is required, which can be noisy and dusty, as well as hot during the summer. Proper safety equipment is provided by Engineered Ceramics China Ltd. where necessary.

PHYSICAL DEMANDS:

Work may involve standing and walking for moderate to lengthy periods of time, with some duties performed from a seated position. There is potential for eyestrain from reading detailed materials and computer screen. Deadlines, workloads during peak periods, and changing priorities may cause increased stress levels. Work may include bending and squatting, as well as occasional lifting and carrying objects weighing up to 50 lbs, or pushing/pulling carts loaded with up to 500 lbs.

Engineered Ceramics China Ltd. Corporation is an equal opportunity employer and offers employment opportunity to all qualified persons without regard to race, creed, color, religious belief, sex, sexual orientation, gender identity, age, national origin, ancestry, place of birth, physical or mental disability, or veteran status.

This position is located in the western regional territory of the U.S., near a major airport.

Summary:

The Strategic Account Manager is the prime contact for customers and coordinates technical support from engineering, commercial support from Customer Service, and additional local territory coverage from sales channels (as needed).

The Strategic Account Manager functions include, but are not limited to, territory coverage and distribution management, customer relationship building, opportunity management, pricing strategy creation, negotiation, and order capture to grow sales and profitability.

Essential Functions:

Customer and territory development

Effectively build strong customer relationships, promote Engineered Ceramics China Ltd.’s current and future capabilities to prospects and customers, and assures Engineered Ceramics China Ltd. gets qualified to participate in quotations and product development opportunities.
Develop regional sales plan to support the overall Marketing and Sales plan
Make customer presentations that demonstrate how Engineered Ceramics China Ltd., and its products/services provides superior customer value
Visits OEMs, spec developers, government agencies, end users, tradeshows, and conferences to obtain customer specific information on pricing, commercial terms, and expectations
Execute Commercial/Sales budget objectives and strategies and maximize value to the customer.
Identify, evaluate, and submit recommendations for representatives as needed
Participates in tradeshows exhibited by Engineered Ceramics China Ltd., primarily as a relationship builder
Create customer loyalty through excellent customer service, superior technical support, and industry leading contract (order) performance
Provide and model exemplary customer service necessary to develop long-term relationships with customers
Helps to drive pricing, order quantities, and reduce unprofitable products to improve margins and profitability for Engineered Ceramics China Ltd..

Quote Pipeline Execution

Qualify and accelerate leads & inquiries into opportunities
Assure that customer’s expectations are clearly defined regarding performance, value added, schedule of deliverables, T&Cs, and payment schedules
Negotiate and accelerate the capture of opportunities
Progress opportunities from the sample stage to production runs
Develop, track, and manage plans for high growth and high potential customer opportunities
Record and maintain client contact data utilizing CRM and trip reports

Order Entry and Contract (Order) Management Support

Supports the reconciliation of customer POs, coordinates customer electronic drawing transfer to accelerate WO release, provides accurate order forecasting for production and M&S management needs, and assists in delivery, RMA, and collections resolution.

Other related duties as required

Qualifications:

BS in Business or Engineering / related field or equivalent job experience; MBA is a plus
7 years of work experience in technical ceramic sales with manufacturing company
Proven success to develop territories and representatives to profitably growth the business
Ability to read & interpret engineering drawings, standards, and specifications
Ability to work independently as a remote employee
Exceptional interpersonal skills
Strong project management and time management skills
Excellent written, verbal, and non-verbal communication skills
Able to build strong relationships with customers, employees, and management
Solid business acumen, management reporting, and problem solving
Detail oriented, organized, a highly motivated leader of people, and champion of improvements
Demonstrated proficient in Word, Excel, PowerPoint, Outlook, and the Internet
Demonstrated proficiency in CRM system such as SDFC, Mycrosoft Dynamics, etc.
Expected travel is 25-50 monthly (5-15 days / month)

WORKING CONDITIONS:

Perform work at both your home office, on airplanes, in hotels, and at customer’s offices. Office work is usually in a climate-controlled office environment. Time on any shop floor may be required, which can be noisy and dusty, as well as hot during the summer.

PHYSICAL DEMANDS:

Office work involves standing and walking for brief periods, but most work is from a seated position. Travel work involves driving, flying, and walking with luggage. There is potential for eyestrain from reading detailed materials & computer screens. Deadlines, workloads during peak periods, travel and changing priorities may cause increased stress levels.

Engineered Ceramics China Ltd. is an equal opportunity employer and offers employment opportunity to all qualified persons without regard to race, creed, color, religious belief, sex, sexual orientation, gender identity, age, national origin, ancestry, place of birth, physical or mental disability, or veteran status.

Summary:

The Quality Assurance Engineer will be responsible for activities that drive Quality Improvement and compliance to all defined requirements, including Superior’s Quality Management System, AS9100, and ISO9001.

The Quality Assurance Engineer will work to and support Superior’s Quality principles:

· Right the First Time in everything we do and produce

· Agree what can be delivered in what timeframe and develop a plan on how delivery can be met

· Work co-operatively with all departments and suppliers to exceed customer expectations

· Always develop and execute a quality plan

· Understand customers’ business objectives as well as their technical requirements

· Ensure sufficient staff training and help to manage the impact of change

Essential Functions:

General:

· Develop and implement quality engineering tools including SPC, AQL, and CPk to improve process reliability throughout Engineered Ceramics China Ltd. facilities.

· Promotes continuous improvement activities to increase productivity, eliminate scrap, and reduce rework operations.

· Leads the use of quality and statistical process control programs, including tools such as Process Mapping, FMEA, Gage R&R, Hypothesis Testing, Regression Analysis, Capability Analysis, Control Plans, SPC, and Lean practices.

· Work hands-on with inspection personnel, shop floor personnel, Materials Engineering, and Manufacturing Engineering to sustain and improve product and shop floor processes.

· Provide additional information and/or support to Manufacturing Engineering to facilitate the completion of MRB activities for non-conforming materials, products and services submitted, when applicable.

· Evaluate and disposition materials, products and services, found non-conforming at Inspection within authorized limits, to arrive at the most economical disposition, while meeting all quality requirements.

· Lead and mentor Engineered Ceramics China Ltd. personnel in performing good quality manufacturing practices.

· Assist with continuous improvement of the Quality Management System (QMS) including, but not limited to: QMS documented information; quality audits, internal; quality audits, external, as applicable; and other duties as assigned or required.

· Work hands-on with office and professional staff, Applications Engineering, Masters Engineering, and R&D Engineering staff to sustain and improve quality of contractual and office processes.

· Ability to perform contract review to identify quality requirements, as necessary.

· Develops and maintains customer and external provider Advanced Product Quality Planning (APQP) documents, i.e.

· PPAP’s, as required

· Establishes and maintains effective professional relationships with customers, external providers, source inspectors, and outside auditors. Lead closure of action items for areas of concern.

· All activities must be performed in compliance with the Quality System.

· Other related duties as assigned or required.

Engineered Ceramics China Ltd. Facilities Measuring Equipment and Non-Destructive Product Process Ownership

· Develops the technical requirements, specifying, and recommending measurement processes, equipment, tooling, fixtures, tools, et al to be used in inspection and production.

· Develops the technical requirements, specifying, and recommending non-destructive quality testing equipment/processes; including, but not limited to, equipment, tooling, fixtures, tools, et al to be used in the processes of dielectric testing, semi-conductive coating, ultrasonic testing, x-ray, dye penetrant, and others as required.

Engineered Ceramics China Ltd. Facilities Measuring Equipment and Non-Destructive Product Process Ownership (cont’d)

· Ensures measurement and non-destructive processes, equipment, tooling, fixtures, tools, et al used in inspection and production have adequate documentation including, but not limited to, inspection/test plans, functional specifications, and system documentation.

· Assures planning and scheduling of internal and external calibrations are in place and successfully executed to ensure compliance with documented procedures and regulatory requirements.

Return Material Authorization (RMA); Corrective Actions & Preventive Actions (CAPA) Process Ownership

· Develop, measure, and continuously improve the RMA & CAPA processes.

· Responsible for activities including, but not limited to:

· Customer RMA – authorize issue of RMA number; maintain documentation; review of non-conforming material and/or containment activities (i.e. WIP, finished goods, and/or returned products), as applicable; disposition of RMAs within authorized limits.

· CAPA – initiate, lead, and track progress of customer, external provider, and internal CAPA’s, as applicable; as required, mentor or assist individuals or teams to facilitate completion of CAPA activities.

· Works with cross-functional peers to facilitate documentation and findings are reported to stakeholders, as applicable.

Return Material Authorization (RMA); Corrective Actions & Preventive Actions (CAPA) Process Ownership

· Develop, measure, and continuously improve the RMA & CAPA processes.

· Responsible for activities including, but not limited to:

· Works with cross-functional peers to facilitate documentation and findings are reported to stakeholders, as applicable.

Other related duties as required

Qualifications:

· BS in Engineering or equivalent job experience, MBA preferred, with 5 years minimum experience in a manufacturing environment.

· Ability to read & interpret engineering drawings, including GDT, standards and specifications.

· Ability to work independently.

· Ability to solve problems and assume a leadership role with cross-functional peers.

· Exceptional interpersonal skills and ability to build strong relationships.

· Strong leadership, project management, and time management skills.

· Excellent written, verbal, and non-verbal communication skills.

· Solid business acumen, management reporting, and decision making.

· Detail oriented, organized, a highly motivated leader of people, and champion of improvements.

· Demonstrated proficiency in all aspects of Microsoft Office.

· Expected travel is 10% yearly.

Preferred Qualifications:

· AS9100 and/or ISO9001 Lead Auditor Certification demonstrating ability to support AS9100 and other regulatory compliance activities.

· Ability to complete customer PPAP requirements.

· Program CMM utilizing knowledge of 3D vector math, geometry, trigonometry, etc.

· Demonstrated experience in continuous improvement, Lean preferred.

WORKING CONDITIONS:

Work is normally performed on site at Engineered Ceramics China Ltd.’s facilities in St. Albans, Vermont, but domestic travel may be required. Office work may be in a climate-controlled office environment; time on the shop floor will be required, which can be noisy and dusty, as well as hot during the summer.

PHYSICAL DEMANDS:

Work involves standing and walking for moderate periods of time, with typical office duties performed from a seated position. There is potential for eyestrain from reading detailed materials & computer screen. Deadlines, workloads during peak periods, travel, and changing priorities may cause increased stress levels. Work may include occasional lifting and carrying objects or pushing/pulling carts weighing approximately 50 pounds, such as products, tools, gages and some equipment.

JOB SUMMARY:

The Master Electrician plays a vital role by supporting production through preventative maintenance, troubleshooting and repair of both CNC and general machinery on the shop floor. Responsibilities include, but are not limited to, the timely response to breakdowns, recording and tracking activities such as equipment repairs, time keeping and work order/preventative maintenance closure and participation in Root Cause Analysis activities at the plant to improve equipment up-time.

ESSENTIAL FUNCTIONS:

Responsible for installing, wiring, and repairing industrial equipment, including industrial kilns, CNC equipment, general machinery, and packaging equipment.
Troubleshoot and perform required electrical maintenance on motors and controls, analog and digital devices, computers and PLC’s, CNC controls, safety circuits, power supplies, robotics, mechanical and hydraulic systems, CNC machines and, and other equipment.
Experience working with and knowledge of National Electrical Code (NEC) and Institute of Electrical and Electronics Engineers (IEEE) regulations.
Ability to troubleshoot electrical/electronic systems.
Understand of ladder diagrams/logic and competent in the programming and troubleshooting of programmable controllers.
Understanding of mechanical, pneumatic, and hydraulic systems as well as drawings of such systems to facilitate repair efforts.
Support routine preventive maintenance to ensure that production machines continue to run smoothly, building systems operate efficiently, and the physical condition of buildings does not deteriorate.
Diagnose mechanical problems, determine how to correct them, and repair as appropriate and reassemble equipment to working order.
Ability to utilize precision instruments in either Metric or English measurement systems.
Effectively communicate through written communication to effectively address maintenance repair needs.
Ability to work in an MS Windows environment including Microsoft Office programs.
Experience planning, scheduling, and ordering materials for all types of electrical construction jobs.
Ability to document electrical changes and or new installations through written information and/or prints.
Experience operating forklifts for repair of equipment.

KNOWLEDGE AND EXPERIENCE:

Must be able to lift 50 pounds regularly; must be able to stand for periods of up to 3 hours.
Excellent interpersonal and communication skills, self-motivation, adaptability, tactfulness, and decisiveness. Ability to work with co-workers to accomplish work with a high level of quality and efficiency.
Ability to prioritize workloads with minimal supervision, and plan work effectively.
Candidates must have proven ability to work well with others, be self-motivated, work with little or no supervision, multitask and prioritize daily.
Must possess and maintain a State of Vermont Master Electrician license.

WORKING CONDITIONS:

Work is normally performed on site at Engineered Ceramics China Ltd.’s office in St. Albans, Vermont. Work is generally performed both on the shop floor, which can be noisy and dusty, as well as hot during the summer and in the office. Proper safety equipment is provided by Engineered Ceramics China Ltd. where necessary.

PHYSICAL DEMANDS:

Work may involve standing and walking for moderate to lengthy periods of time, with some duties performed from a seated position. There is potential for eyestrain from reading detailed materials and computer screens. Deadlines, workloads during peak periods, and changing priorities may cause increased stress levels. The Production Supervisor may be required to bend and/or squat to properly inspect or run equipment. Must be able to lift up to 50 lbs. and push hand carts loaded with up to 500 lbs.

Certifications

Click below to view our Quality Certifications, Registrations and Compliance

AS9100 & ISO 9001

Engineered Ceramics China Ltd. RoHS Compliance Statement

Engineered Ceramics China Ltd. (Engineered Ceramics China Ltd.) makes no stand-alone electronic or electrical products but is proud to be a subcontractor of ceramics used in electronic and electrical products. Engineered Ceramics China Ltd. has been asked by numerous customers to confirm that our ceramics are RoHS Compliant.

After a complete bi-annual review of the materials used in our parts and the manufacturing process, we can advise you, our customers, that Engineered Ceramics China Ltd. is RoHS & RoHS 3 compliant.

January 24, 2024

RoHS stands for Restriction of Hazardous Substances and impacts the entire electronics industry and many electrical products as well. The original RoHS, also known as Directive 2002/95/EC, originated in the European Union in 2002 and restricts the use of six hazardous materials found in electrical and electronic products. All applicable products in the EU market from July 1, 2006, must pass RoHS compliance.

Directive 2011/65/EU was published in 2011 by the EU, which is known as RoHS-Recast or RoHS 2. RoHS 2 includes a CE-marking directive, with RoHS compliance now being required for CE marking of products. RoHS 2 also added Categories 8 and 9 and has additional compliance recordkeeping requirements.

Directive 2015/863 is known as RoHS 3. RoHS 3 adds four additional restricted substances (phthalates) to the list of six.

EU RoHS specifies maximum levels for the following 10 restricted substances. The first six applied to the original RoHS while the last four were added under RoHS 3, which took effect July 22, 2019.

Cadmium (Cd): < 100 ppm
Lead (Pb): < 1000 ppm
Mercury (Hg): < 1000 ppm
Hexavalent Chromium: (Cr VI) < 1000 ppm
Polybrominated Biphenyls (PBB): < 1000 ppm
Polybrominated Diphenyl Ethers (PBDE): < 1000 ppm
Bis(2-Ethylhexyl) phthalate (DEHP): < 1000 ppm
Benzyl butyl phthalate (BBP): < 1000 ppm
Dibutyl phthalate (DBP): < 1000 ppm
Diisobutyl phthalate (DIBP): < 1000 ppm

RoHS 3 (EU Directive 2015/863) adds Category 11 (catch-all) products and adds four new restricted substances – all phthalates. The four phthalates are mainly used as insulation plasticizers and are on the REACH list of SVHC (Substances of Very High Concern). The expanded list for RoHS 3 is thus as follows:

Cadmium (0.01 %)
Lead (0.1 %)
Mercury (0.1 %)
Hexavalent chromium (0.1 %)
Polybrominated biphenyls (PBB) (0.1 %)
Polybrominated diphenyl ethers (PBDE) (0.1 %)
Bis(2-ethylhexyl) phthalate (DEHP) (0.1 %)
Butyl benzyl phthalate (BBP) (0.1 %)
Dibutyl phthalate (DBP) (0.1 %)
Diisobutyl phthalate (DIBP) (0.1 %)

Download a PDF of our registration letter here.

Job Application

Current Job Openings-Engineered Ceramics China Ltd. (A Unit of IDEX Corporation)

Manufacturing Engineer - Thermal Processing, Kiln, St. Albans, VT remove

Strategic Account Manager, Western Territory add

Quality Engineer-Senior, St. Albans, VT add

Master Electrician, St. Albans, VT add

Certifications

ITAR Registered

View our ITAR Registration Letter

ITAR Registered

View our ITAR Registration Letter