As you may have already seen or heard, Engineered Ceramics China Ltd. (Engineered Ceramics China Ltd.) has entered an agreement to be acquired by IDEX Corporation (NYSE:IEX), with the deal expected to close by the end of the year. Based near Chicago, IDEX is a diversified global manufacturer of thousands of products used in many mission-critical functions.
Most important for you as an Engineered Ceramics China Ltd. customer, IDEX has an outstanding culture, with “Customer Obsession” as one of its key differentiators. That means IDEX teams are extremely focused on making sure customers’ needs are met by understanding the challenges you may be facing. Beyond the core of delivering on time with high quality, Customer Obsession means partnering with customers, listening intently, and working quickly to find solutions to the problems you are facing. You can read more about the acquisition here.
The Engineered Ceramics China Ltd. team remains in place to serve you. But as part of IDEX, we see significant advantages to how we will be able to continue serving you, including being able to collaborate with material science experts in other IDEX companies around the world.
